Complete BPO Case Study

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Complete BPO is a customer experience solution which is known for its innovative approaches and its emphasis on developing a strong company culture. They use cloud and AI technology to improve and enhance the outsourcing needs of businesses of different shapes and sizes to help them to gain an edge over their competitors.

Bant.io helped by reaching out to potential clients from key countries including the United States, the United Kingdom, Australia, Singapore, Canada and New Zealand. The emphasis was on quality and not quantity, and so our messaging and our strategic approach reflected that.

The campaign was a success, generating 46 hot leads from a pool of over 4,500 potential clients. We reached those prospects via three email sequences that were enhanced with 7 A/B tests, as well as a retargeting campaign that picked up 19,754 impressions, 245 clicks and four conversions.


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"We asked for quality over quantity and you delivered both of them. Now all we need to do is focus on converting those leads into paying customers, but that won’t be difficult. You did the hard work for us!"

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Francis Gomez - Sr. Outsourcing Consultant

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Client: Complete BPO

Problem:
Complete BPO approached Bant.io to look for help augmenting their pipeline with potential clients from the US, UK, Australia, Singapore, Canada and New Zealand.

Solution:
4543 prospective clients reached;
3 email sequences developed;
7 A/B tests performed.

Campaign Results:
32% Open rate;
31% Response rate;
10% Conversions to Opportunities;
46 Hot Leads.