Is the chatbot a live chat or an AI-based chatbot?
The bant.io chatbot is an AI-based chatbot that acts as a guided conversation for lead capture or assisting existing customers. The chatbot is highly customizable and also allows for AB testing of messaging. Our customers love that they never have to have a live person on the other side managing chats, while never missing a potential lead!
Can I see all chatbot conversations within the bant dashboard?
Yes, you can see the full conversation within the bant.io dashboard, once the conversation has completed. Completed conversations will also be sent to you via email so that you can immediately (or leisurely) follow-up with prospects or customers.